SOAR · SIEM · ITSM

Playbooks That Hold Up

Most SOAR platforms end up with dozens of playbooks and a handful the team actually trusts. RDX builds automation that survives real incidents and real audits.

  • Designed on paper, reviewed by humans
  • Tested against real incident data
  • Shipped with a full audit trail
  • Cortex XSOAR, Splunk SOAR, Tines
  • ServiceNow as the SOAR layer

HUMAN-LED · APPROVAL GATES

Guardrails And Approval Gates

A named analyst stays accountable for every consequential action. Low-risk, reversible steps run automatically; anything that changes your environment pauses at an approval gate.

  • Approval gates on high-impact actions
  • Auto-run enrichment, dedup, ticketing
  • Disable account, isolate host, block domain gated
  • Error handling and timeout logic
  • Rollback paths on every playbook

SIEM · EDR · THREAT INTEL

Integrations Across Your Stack

Playbooks are only as good as the tools they touch. RDX builds and hardens the API integrations that connect your SOAR to the rest of your security stack.

  • Microsoft Sentinel, Splunk, CrowdStrike
  • VirusTotal and threat-intel enrichment
  • SIEM, EDR, ITSM connections
  • Custom API integrations
  • Alert enrichment and correlation

AUDIT-READY · EVIDENCE

Evidence You Can Show An Auditor

When containment fires, you need to prove who approved it. Every RDX playbook logs evidence on every step, so approvals and actions are defensible after the fact.

  • Evidence logging on every step
  • Defensible record of approvals
  • Audit-trail documentation
  • Test cases from real incidents
  • Change logs for maintenance

MIGRATION · CONSOLIDATION

Playbook Sprawl Cleanup

Forty-one playbooks, six trusted. RDX runs focused engagements to inventory what fires, retire duplicates, and rebuild the playbooks that matter with gates and evidence.

  • Inventory and test every playbook
  • Consolidate and retire duplicates
  • Rebuild the ones that matter
  • Multi-platform migration work
  • Return safe actions to automation

VETERAN-OWNED · MISSION READY

Handoff Your Team Owns

The design goal is a team that can maintain the work without RDX. Every engagement ends with documentation, test cases, and working sessions with the analysts who own the playbooks.

  • Documentation and change logs
  • Test cases for every playbook
  • Analyst handoff sessions
  • SBA-certified SDVOSB, Clayton NC
  • Human-led. Agent-assisted. Evidence-proven.

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